At Gladlly.com, we provide information about Las Vegas hotels but do not process bookings or transactions directly. Since we are not a hotel booking platform, we do not handle payments, cancellations, or refunds for hotel stays.

This Refunds Policy explains our role and directs users to the appropriate channels for refund requests.

1. Gladlly’s Role in Hotel Bookings

  • ✔ Gladlly.com is an independent hotel listing and information platform.
  • ✔ We do not own, operate, or manage any hotels featured on our website.
  • ✔ We do not process payments or reservations—all bookings are made through third-party travel partners, hotel websites, or affiliate platforms.
  • ✔ Any refunds, cancellations, or changes to bookings must be handled directly with the hotel or booking provider where the reservation was made.

2. How to Request a Refund for a Hotel Booking

If you need a refund, cancellation, or booking modification, follow these steps:

2.1 Check Your Booking Confirmation

  • ✔ Identify the hotel, booking provider, or travel agency where your reservation was made.
  • ✔ Locate the confirmation email for booking details and cancellation terms.

2.2 Contact the Booking Provider

  • ✔ Reach out directly to the hotel, third-party booking website, or travel agency you used to book your stay.
  • ✔ Most booking providers have refund and cancellation policies listed on their websites.

2.3 Review the Refund Policy of Your Booking Provider

✔ Hotels and booking platforms have different refund policies. Some may offer:

  • Full refunds for cancellations within a specific period.
  • Partial refunds with a cancellation fee.
  • No refunds for last-minute cancellations or non-refundable bookings.

✔ If you purchased travel insurance, check if your policy covers cancellations or changes.

3. Common Hotel Refund Policies

Each hotel and booking provider has its own refund policy. Below are common terms:

  • ✔ Flexible Refund Policy – Full refunds available if canceled within 24-48 hours of booking.
  • ✔ Standard Cancellation Policy – Refunds available if canceled at least 7 days before check-in.
  • ✔ Non-Refundable Bookings – No refunds provided, often for discounted or promotional rates.
  • ✔ Resort Fees & Taxes – Some hotels do not refund mandatory resort fees or taxes.

🔹 To confirm your specific refund terms, contact the hotel or booking platform directly.

4. What If I Can’t Get a Refund?

If your refund request is denied, you may:

  • ✔ Request a Date Change Instead – Some hotels allow date modifications instead of a full cancellation.
  • ✔ Check Travel Insurance – If purchased, it may cover cancellations due to unforeseen circumstances.
  • ✔ Dispute the Charge with Your Payment Provider – If the refund policy was misrepresented, contact your bank or credit card company for assistance.

5. Disputes & Chargebacks

✔ Gladlly.com is not responsible for disputes between users and hotels or booking platforms.

✔ If you experience unauthorized charges, incorrect billing, or refund denials, contact:

  • Your booking provider for direct resolution.
  • Your bank or payment provider to initiate a chargeback (if applicable).

6. No Refunds for Affiliate Commissions

  • ✔ Some links on Gladlly.com are affiliate links—if you book through these links, we may earn a commission.
  • ✔ Affiliate commissions are non-refundable, as they do not affect the amount you pay for your booking.

7. Contact Us for Assistance

While Gladlly.com does not process refunds, we are happy to provide guidance on how to contact the appropriate hotel or booking provider.

📧 Email: [email protected]

📍 Website: www.gladlly.com

For direct refund requests, please contact your booking provider or hotel.