Personal Data Policy

When you use our website, we may collect the following types of personal data.

✔ Contact Information – Name, email address, and phone number (if voluntarily submitted through contact forms or newsletter sign-ups).
✔ Booking Inquiries – Any details provided when requesting hotel information or support.
✔ Feedback & Reviews – Any content submitted in reviews or testimonials.

✔ IP Address & Location Data – For security, analytics, and user experience optimization.
✔ Device Information – Operating system, browser type, and screen resolution.
✔ Usage Data – Pages visited, time spent on the site, and interactions with content.
✔ Cookies & Tracking Technologies – Used for website functionality, analytics, and targeted content.

✔ If you book a hotel through a third-party link, we may receive limited booking data for reporting purposes.
✔ Social media platforms may provide data if you interact with our content via social channels.

We process personal data for the following purposes:

✔ To Provide Our Services – Ensuring users can find relevant hotel information and access listings.
✔ To Improve User Experience – Customizing content based on browsing behavior and preferences.
✔ To Communicate with You – Responding to inquiries, sending newsletters, or providing customer support.
✔ To Analyze Website Performance – Understanding visitor trends and optimizing functionality.
✔ To Prevent Fraud & Ensure Security – Detecting suspicious activity and maintaining data integrity.

We do not sell or rent your personal data to third parties.

We may share personal data under the following conditions:

✔ With Trusted Service Providers – Such as email marketing platforms, website hosting providers, and analytics services.
✔ With Third-Party Booking Partners – If you book a hotel through an affiliate link, certain booking details may be shared for reporting purposes.
✔ For Legal Compliance – If required by law, regulation, or government authority, we may disclose personal data.
✔ To Protect Our Rights & Prevent Fraud – If necessary to investigate security threats or protect website integrity.

All third parties handling personal data on our behalf are required to comply with strict privacy standards.

We implement strict security protocols to protect your personal data, including:

✔ SSL Encryption – Ensures secure transmission of sensitive data.
✔ Access Control Measures – Limits data access to authorized personnel only.
✔ Regular Security Audits – Monitors vulnerabilities and prevents unauthorized access.

We retain personal data only as long as necessary for the purposes outlined in this policy.

✔ Newsletter Subscribers – Data is retained until the user unsubscribes.
✔ Contact Form Submissions – Data is stored for up to 12 months unless required for longer-term support.
✔ Analytics & Website Data – Retained for performance monitoring, typically no longer than 24 months.

Users may request deletion of personal data at any time by emailing [email protected].

Depending on your location, you may have the following rights regarding your personal data:

✔ Right to Access – Request a copy of the personal data we store.
✔ Right to Correct – Request corrections to inaccurate or incomplete data.
✔ Right to Delete – Request removal of personal data from our records.
✔ Right to Restrict Processing – Request limitations on how your data is used.
✔ Right to Object – Opt out of certain types of data processing, such as marketing emails.

To exercise these rights, contact us at [email protected].

We use cookies and similar tracking technologies to enhance the website experience.

✔ Essential Cookies – Required for core website functionality.
✔ Performance Cookies – Collect analytics on how users interact with the site.
✔ Targeting Cookies – Used for personalized advertising (if applicable).

Users can adjust cookie settings in their browser preferences or opt out of tracking via cookie consent settings.

For more details, see our Privacy Policy.

Gladlly.com may contain links to external booking platforms, hotel websites, and travel affiliates.

✔ We do not control third-party privacy practices.
✔ We encourage users to review third-party privacy policies before sharing personal information.
✔ We are not responsible for data collected by external websites.

✔ Gladlly.com is not intended for users under 13 years of age.
✔ We do not knowingly collect personal data from minors.
✔ If we discover that a child has provided personal data, we will delete it immediately.

If you believe we have inadvertently collected data from a minor, please contact us at [email protected].

✔ We reserve the right to update this policy periodically to reflect changes in privacy laws or operational practices.
✔ Users will be notified of any material changes via website updates or email notifications.
✔ Continued use of the website after changes are made constitutes acceptance of the updated policy.

For any questions, concerns, or requests regarding personal data, contact us at:

📍 Website: www.gladlly.com